Admin Notifications

Late Shipments Notifications

These notifications alert the admin when shipments are delayed or might not meet their expected delivery times. It helps in managing customer expectations and possibly taking action to rectify the delay.

You can enable late shipment email and get notifications when shipments are late.

• Number of days for late shipments – You have the option to determine the number of days after which late shipment notifications will be triggered based on the shipment length.
• Recipient/s – you can add multiple comma-separated email addresses
• Send email at – Select time to send Late shipment email daily

Exception Shipments Notifications

These notifications alert the admin when something unexpected happens that slows down or stops the shipment. This could be because of bad weather, customs checks, or other unforeseen problems that delay the delivery.

You can enable Exception Shipments email and get notifications when shipments are Exception.

• Recipient/s – you can add multiple comma-separated email addresses
• Send email at – Select time to send Exception shipment email daily

On Hold Shipments Notifications

On Hold Shipments Notifications alert the admin if a shipment gets halted, either by the shipping carrier, due to specific customer requests, or sometimes because it’s stuck in customs clearance. This notification helps in understanding the reason for the hold, facilitating prompt communication with the carrier or customer. It ensures necessary actions are taken swiftly to release the shipment, resolving issues like customs clearance delays, and ensuring timely delivery.

You can enable On Hold Shipments email and get notifications when shipments are On Hold.

• Recipient/s – you can add multiple comma-separated email addresses
• Send email at – Select time to send On hold shipment email daily