Shipment Status Reference
What does each delivery status mean?
The Tracking number is not valid or no package tracking info available yet.
Label is created and the shipping provider is about to pick up the package.
The shipment was accepted by the shipping provider and its on the way.
Available for Pickup
The shipment is ready to by picked up.
Out for Delivery
Carrier is about to deliver the shipment
Carrier attempted to deliver the package but failed.
the delivery has been cancelled.
Return To Sender
Shipment is returned to sender.
The shipment was delivered successfully
The shipment is on hold
TrackShip Status Messages
This is a temporary status that indicated that the tracking info was sent to TrackShip and the first tracking data will update shortly. please try to refresh the orders admin in a few minutes.
TrackShip connection issue
This means that you got SSL issue on your store, check the SSL Requirements for more details.
Invalid Tracking Number
The Tracking number you entered for this order returns invalid from the shipping provider.
The Shipping Provider name is invalid for this tracking number.
TrackShip does not support this shipping provider, if your shipping software sends a different name than the one on TrackShip, you can map the shipping providers names on the Map Providers settings